ckr4's Privacy Policy
ckr4 places the highest importance on protecting your personal information. This policy clearly describes how we collect, use, and store your data.
This privacy policy ("Policy") describes the personal information practices of the ckr4 platform ("we", "us") regarding its users ("you", "your"). By visiting or using the ckr4.cam website, you agree to the terms of this policy. We are fully committed to protecting your privacy and use the latest security technologies, including SSL encryption.
This policy has been prepared for users in Bangladesh and is drafted in accordance with applicable laws and regulations. For any questions, contact our 24/7 live chat support or reach us by email.
Data Collection — What We Know
When you register and use ckr4, we may collect the following types of information:
Personal Identification Information
Information you provide when creating an account includes:
- Full name and date of birth
- Email address
- Residential address
- National ID card or passport details (for identity verification)
- Profile photo (optional)
Financial Information
We collect the following for transaction processing:
- bKash, Nagad, Rocket, or Upay account numbers
- Deposit and withdrawal history
- Transaction time, amount, and method
- Information relevant to Anti-Money Laundering (AML) requirements
Technical and Usage Information
Information collected automatically while using the platform:
- IP address and device information (operating system, browser)
- Login time and session information
- Information collected via cookies and tracking technologies
- Gameplay history and betting records
- Page visits and navigation patterns
Use and Purpose of Information
ckr4 uses collected information only for defined purposes and never for any unauthorised activity:
Account management and service delivery
- Account creation, verification, and maintenance
- Deposit and withdrawal processing
- Game access and bonus distribution
- Delivering a personalised gaming experience
- Customer support and communication
Security and fraud prevention
- Identity verification and KYC (Know Your Customer) process
- Detection of unauthorised access and fraud
- Anti-money laundering measures
- Ensuring responsible gaming and age verification for 21+
Service improvement and communication
- Improving platform functionality and user experience
- Technical issue resolution and system maintenance
- Email notifications about relevant promotions and offers (based on consent)
- Informing you about important policy changes
Sharing Information with Third Parties
ckr4 does not sell or rent your personal information. However, information may be shared with the following parties in specific circumstances:
Payment processors
The minimum financial information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with these payment partners. These organisations manage information under their own privacy policies and are not required to disclose it to any third party.
Legal obligations
In the case of a court order, a lawful request from a law enforcement agency, or a requirement under applicable law, we may share information with authorities. In such circumstances we provide only the minimum information legally required.
Technology service providers
We use trusted technology partners to operate the platform (such as server hosting, security tools, and analytics). These partners operate under strict confidentiality agreements and may not use information without ckr4's instructions.
Cookies and Tracking Technologies
The ckr4 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
Essential cookies
These cookies are essential for the platform's core functionality. They are used to store session information while you are logged in, save language preferences, and carry out security checks. The site will not function properly without these cookies.
Analytics cookies
These cookies collect information about how the site is used — such as how many users visited which pages and how long they spent there. This information is aggregated and anonymised, and is used to improve our service.
Cookie controls
You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect your ability to use certain features. Most browsers offer options for managing cookies — you can find these in the settings menu of Chrome, Firefox, Safari, or Edge.
Data Security and Protection
ckr4 has put industry-standard technical and organisational measures in place to protect your information:
🔒 SSL Encryption
All our pages and data transfers are protected by 256-bit SSL encryption. This ensures that the exchange of information between your browser and our servers remains completely secure.
🛡️ Data Encryption
Stored sensitive information — particularly financial and identity data — is held in encrypted databases. Strong access controls are in place to prevent unauthorised access.
🔍 Security Audits
Our systems undergo regular security audits. Automated monitoring tools operate 24 hours a day to detect suspicious activity.
👥 Access Controls
Only authorised staff may access personal information, and only when required to carry out their responsibilities. All staff adhere to strict confidentiality guidelines.
Data Retention Period
ckr4 does not retain your information longer than necessary. Retention periods for different types of information are as follows:
Account information
Account-related information is retained for as long as your account is active. After an account is closed, the minimum information needed to meet legal obligations may be kept for a defined period.
Financial transaction records
Records of deposits, withdrawals, and gaming transactions are retained for the period required under anti-money laundering regulations and financial compliance requirements.
Communication and support records
Records of customer service chats and email communications are kept for a limited period for service quality improvement and dispute resolution.
User Rights
As a registered user of ckr4, you have the following rights over your own information:
Right to access information
You may request a copy of your personal information held by us at any time. Contact us via live chat or email for assistance.
Right to correct information
If any of your information is incorrect or out of date, you may request a correction. Some information can be changed directly in your account settings.
Right to delete information
In certain circumstances you may request that your information be deleted. However, due to legal obligations, it may not be possible to fully delete some information.
Right to object to processing
You may object to marketing communications or certain types of data processing. We will take action within a reasonable time of receiving your request.
Please note: identity verification is required to exercise the above rights. Some requests may not be fully fulfilled for legal reasons.
Protection of Minors
The ckr4 platform is for users aged 21 and above only. We do not knowingly collect information from any minor. Age verification during registration is mandatory. If we are informed that a minor has created an account, we will immediately close that account and delete the associated information.
If a parent or guardian suspects that their child has created an account on ckr4, please contact [email protected] immediately.
Policy Changes and Updates
ckr4 may update this privacy policy from time to time. If significant changes are made, we will notify you at your registered email address and the "Last updated" date at the top of this page will be changed.
If you continue to use the platform after a policy change, you will be considered to have given your consent to the revised policy. We therefore recommend visiting this page regularly.
If you object to any change, you may request that your account be closed. Contact our 24/7 live chat support for assistance with this.
International Data Transfers
Our servers and technology infrastructure may be located in various countries. Your information may be transferred outside Bangladesh for processing. In such cases we ensure that the information is protected in accordance with applicable data protection standards.
For international data transfers, we ensure proper agreements and safeguards are in place so that your privacy is maintained in all circumstances.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following channels:
ckr4 Privacy Team
24/7 support in Bengali — use the live chat on the website directly
[email protected]
We generally respond as quickly as possible on business days. Use live chat for urgent matters.
For more information, please also read our Terms and Conditions and Responsible Gaming pages.